Frequently asked questions
Everything you need to know about SocialOS AI. Still curious? Start free and explore the product yourself.
All questions
What is SocialOS AI?
SocialOS AI is an all-in-one social media management and AI marketing platform. It combines scheduling, an AI content assistant, a unified inbox, a built-in CRM, analytics and agency white-label in one tool, so teams can manage every channel from a single dashboard.
Which social networks does SocialOS AI support?
SocialOS AI supports 12+ networks including Instagram, Facebook, LinkedIn, X (Twitter), Threads, Pinterest, TikTok, YouTube, WhatsApp, Telegram, Discord and Google Business Profile.
Is there a free plan?
Yes. SocialOS AI has a forever-free plan with 3 channels and basic AI. Paid plans start at ₹799/month for Starter, ₹2,499 for Pro and ₹6,999 for the Agency white-label plan.
Does SocialOS AI use AI to write posts?
Yes. The built-in AI assistant generates captions, hooks, hashtags and full platform-native posts, and can suggest replies in the inbox. You can set a brand voice so drafts sound like you.
Can SocialOS AI schedule posts automatically?
Yes. You can schedule and auto-publish posts, reels, stories, threads and videos across every connected channel from one calendar, including at best-time windows.
Does it include a unified inbox?
Yes. Comments, DMs, mentions, reviews and WhatsApp messages from all channels arrive in one inbox where your team can reply, with AI-drafted responses for speed.
Is SocialOS AI good for agencies?
Yes. The Agency plan includes white-label dashboards and reports, unlimited client workspaces, client approval workflows and a dedicated account manager.
How is SocialOS AI different from Hootsuite or Buffer?
SocialOS AI is built AI-first, includes a CRM and white-label in standard plans, supports more channels (including WhatsApp, Telegram and Discord), and is generally simpler and more affordable, with plans starting free.
Does SocialOS AI have a CRM?
Yes. A built-in social CRM links every DM and conversation to a contact record with notes, tags and history, so you can track and follow up on leads from social without a separate tool.
How do I get started with SocialOS AI?
Create a free account, connect your social channels, generate or upload content, and schedule it. You can start free with no credit card and upgrade any time as you grow.
Can I manage a team with SocialOS AI?
Yes. SocialOS AI supports multiple seats, role-based permissions, shared calendars and draft-and-approval workflows so teams and clients can collaborate safely.
Is my data secure with SocialOS AI?
SocialOS AI uses secure OAuth connections to each platform, encrypts data in transit, and never posts without your scheduled instruction. You control which accounts are connected and can disconnect any time.
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