WhatsApp Business management tool
Treat WhatsApp like a real support and sales channel. SocialOS AI brings WhatsApp Business conversations into the unified inbox, suggests AI replies, links every chat to a CRM contact, and lets your team assign and resolve messages together.
Best for: Local businesses, ecommerce and support teams using WhatsApp Business.
What you can do with WhatsApp on SocialOS AI
- Receive and reply to WhatsApp Business messages in the unified inbox
- Draft fast, on-brand replies with the AI assistant
- See full contact history and notes via the built-in CRM
- Assign conversations to teammates and track resolution
- Tag and segment WhatsApp contacts for follow-up
- Keep social DMs and WhatsApp chats in one shared place
Highlights
Manage WhatsApp alongside every other channel in one calendar, one inbox and one CRM — with AI helping at every step.
Connect WhatsAppWhatsApp scheduling FAQ
Does SocialOS AI work with WhatsApp Business?
Yes. WhatsApp Business conversations flow into the unified inbox so your team can reply alongside social DMs.
Can I see a customer’s history?
Yes. Every WhatsApp chat is linked to a CRM contact with notes, tags and past conversations.
Can multiple agents handle WhatsApp chats?
Yes. Conversations can be assigned to teammates so nothing is missed or answered twice.
Start managing WhatsApp with AI
Connect your account, schedule your first posts and let AI help you create and engage — free to start.
Start free